Introducing HOPS: Help Our People in Service

Introducing HOPS: Help Our People in Service

It’s hard to put into words how eerie and unfamiliar these times are right now, but I will say that if you’ve made a curb-side pick up for crowlers, cans or opted for home delivery, chances are you’ve been met with nothing short of exceptional, friendly and optimistic service from your local brewery’s frontline staff.

That’s exactly the purpose of this email: to introduce and provide a support program specifically for the service staff within our local craft beer hospitality industry who have lost their jobs either permanently, temporarily or greatly reduced as a result of taproom, bottle shop and restaurant closures.

The Charlotte Independent Brewers Alliance along with fellow Charlotte beer supporters Aaron Gore (Fresh Pitch Beverage Consulting), Todd Bowman ( and I have adapted a virtual tip jar program seen in other cities, but with a focus on Charlotte’s beer industry workers.

Help Our People in Service (HOPS) is a virtual tip jar, designed to allow Charlotteans to send money, via digital payment services such as Venmo or PayPal, to the bartender, server, host or service employee of their choice. It provides an up-to-date list of affected workers and how to send them virtual “tips.” The list is open to employees from Charlotte-area breweries, bottle shops, craft beer bars and craft-centric restaurants who were impacted by the recent closures.

The running list of impacted local craft beer service industry members, and their preferred tip method, can be viewed in the HOPS Virtual Tip Jar form. If you’re part of this audience, you’re invited to complete the HOPS Registration Form to be added to this list. Know that HOPS is intended to help those in need within the local craft beer community, so much like an outstanding beer recipe, this list of self-reported information is best kept as honest and authentic as possible.

Click this button to make a virtual tip

Click this button to be added as a “tip jar” recipient

Known for its knowledgeable, passionate and personable staff, Charlotte’s craft beer servers are a vital ingredient to making our community thrive.